Quality Policy

Quality Policy of Termoformado Termopack, S.L.

The organization of TERMOFORMADO TERMOPACK S.L.U (hereinafter TTPACK) aims to ensure that the quality of the products it supplies to its customers meets their expectations and guarantees their absolute satisfaction. To achieve this, the following quality principles are established, declared, and assumed:

  1. The Final Quality of the supply and distribution service of plastic films is the result of planned and systematic actions in the PREVENTION, DETECTION, CORRECTION, AND CONTINUOUS IMPROVEMENT applied throughout the Product/Service cycle.

  2. Internal and external context analysis is conducted to define the organization’s strategy for managing identified risks and opportunities.

  3. Contractual requirements, the needs and expectations of our customers, and other interested parties are the basic criteria for establishing the Quality standard applied to all our Products and Services.
  4. Compliance with all applicable laws and regulations related to activities affecting Quality is a priority to achieve continuous improvement in all the Products and Services offered by TTPACK.
  5. Quality requirements are available to our Customers.

  6. Quality is applied in all areas of TTPACK, so each area/department must assume its relevant functions/responsibilities.
  7. Each employee of TTPACK is responsible for quality in their work area. The Quality Department Manager is also responsible for driving the implementation of the Quality Policy, defining OBJECTIVES, and monitoring compliance.

  8. The implementation of the Quality Policy requires the active integration of all TTPACK staff. For this reason, management prioritizes MOTIVATION AND TRAINING FOR QUALITY MANAGEMENT.
  9. To communicate the Quality Policy to all TTPACK employees, the Quality Department Manager holds informational sessions, keeping records of them. The established Quality Policy is printed and made available for the consultation by by all personnel TTPACK.

  10. To communicate the Quality Policy to our customers, in TTPACK uses the following methods:

    – Publication on the website: www.ttpack.es
    – When sending documentation to the customer, our Quality Policy (T1204) is always systematically attached, along with other documents considered relevant.

  11. Effective internal and external communication of aspects affecting quality at all levels is crucial. The commitment is made to establish the necessary mechanisms to ensure this communication is effective.