Privacy Policy

The OWNER of the website undertakes to protect the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by the OWNER implies the acceptance by the User of the provisions contained in this Privacy Policy. Please note that although there may be links from our website to other websites, this Privacy Policy does not apply to the websites of other companies or organizations to which the website may be redirected. The OWNER does not control the content of third-party sites and accepts no responsibility for the content or privacy policies of these sites, as stated in our Legal Notice. In compliance with Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27, 2016, (GDPR) and Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), we offer the following information regarding the processing of your personal data:

Who is responsible for the processing of your data?

The data controller is Termoformado Termopack, S.L.U with VAT number B17739020 and address at C/ Garrotxa, 7, CP 17181 in Aiguaviva (hereinafter, “Termoformado Termopack, S.L.U”). Our contact details are listed in the Legal Notice of this website.

Principles that Termoformado Termopack, S.L.U will apply to the personal information of the Interested Parties

In the processing of personal data of the Interested Parties, Termoformado Termopack, S.L.U will apply the following principles that comply with the requirements of current data protection regulations:

– Principle of lawfulness, fairness, and transparency: We will always require your consent to process your personal data for one or more specific purposes, which we will inform you about in advance with absolute transparency.

– Principio de minimización de datos: Solo voy a solicitar datos estrictamente necesarios en relación con los fines para los que los requiero. Los mínimos posibles.

– Principle of storage limitation: The data will be kept for no longer than necessary for the purposes of processing. Depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete inactive records for a considerable time.

– Principle of integrity and confidentiality: Your data will be processed in a way that ensures adequate security of personal data and guarantees confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

For what purpose do we process your personal data?

With the consent of the interested party or based on the legitimate interests of Termoformado Termopack, S.L.U, we will use the interested party’s data to carry out some of the following actions:

– To attend to calls, emails, or inquiries from our customers and users.

– To execute, manage, and bill the contracts signed by our clients.

– To manage complaints or claims made against Termoformado Termopack, S.L.U.

For how long will we retain your data?

The personal data provided by the interested party will be retained while the relationship and/or contract between the interested party and Termoformado Termopack, S.L.U is valid, and once finished, they will be blocked until the applicable limitation periods expire.

If you have consented to their processing, we will retain them until the Interested Party requests their deletion, at which point they will be blocked until the applicable limitation periods expire.

What is the legal basis for processing your data?

The legal basis for processing your data for the purposes described above is your consent, freely granted by ticking the acceptance boxes of the data collection forms on our website (art. 6.1.a) of the GDPR).

As a legal basis, there is also the possibility that the processing of the provided data is necessary for the execution of a contract in which the Interested Party is a party or for the application of pre-contractual measures requested by the Interested Party (art. 6.1.b) of the GDPR), or for compliance with a legal obligation applicable to the data controller (art. 6.1.c) of the GDPR), as well as other provisions applicable to the relationship between the Interested Parties and Termoformado Termopack, S.L.U.

To whom will your data be communicated?

Termoformado Termopack, S.L.U will only share or provide your data to third parties to the extent necessary and permitted or required by applicable regulations. In this regard, your data may be communicated to the following recipients:

– Public Administrations (Tax Authorities, Social Security, Municipalities, Generalitat, Provincial Governments), Law Enforcement Agencies, Courts, and Tribunals, as required by applicable legal provisions.

– Service providers to Termoformado Termopack, S.L.U related to the management of the formalized contract and who are data processors, such as, but not limited to, financial institutions, fraud detection and prevention entities, technology service providers, logistics, transport, and delivery service providers, or customer service providers, lawyers, or legal firms, banks, or legal entities linked to Termoformado Termopack, S.L.U in any way.

In any case, third parties with whom certain personal data of the Interested Party will be shared will have previously demonstrated the adoption of appropriate measures for the correct protection of such data.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether we are processing personal data that concerns them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain cases, the Interested Party will have the right to request the restriction of the processing of their data, in which case we will only retain them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, Interested Parties may object to the processing of their data. In that case, Termoformado Termopack, S.L.U will stop processing the data, unless there are legitimate overriding reasons or for the exercise or defense of possible claims.

In any of the above cases, Termoformado Termopack, S.L.U will communicate any rectification or deletion of personal data, as well as any limitation of processing carried out to each of the recipients to whom the personal data has been communicated, unless it is or requires a disproportionate effort. If requested by the Interested Party, Termoformado Termopack, S.L.U will inform them about those recipients.

Additionally, the Interested Party has the right to receive the personal data concerning them, which they have provided to Termoformado Termopack, S.L.U, in a structured, commonly used, and machine-readable format, and to transmit them to another controller when the processing is based on consent or a contract and is carried out by automated means.

The Interested Party has the right to object at any time, for reasons related to their particular situation, to the processing of personal data that concerns them, based on the public or legitimate interest of Termoformado Termopack, S.L.U or a third party, including profiling, so that Termoformado Termopack, S.L.U ceases processing the personal data, unless it can demonstrate legitimate overriding reasons for the processing that prevail over the interests, rights, and freedoms of the Interested Party, or for the formulation, exercise, or defense of claims.

Finally, the Interested Party will have the right to file a complaint with data protection authorities.

Security

This website uses information security techniques such as firewalls, access control procedures, and cryptographic mechanisms. All these security systems are used to prevent unauthorized access to the data processed through the Website. Any data that needs to be entered through the channels provided for that purpose on the Website will be transmitted using a secure communication protocol (https://…) so that no third party can access this information.

How can you exercise your rights?

The rights of access, rectification, deletion, opposition, portability, and limitation, as well as the right not to be subject to automated individual decisions, may be exercised by sending a written request with a copy of your ID to the following email address: protdatos@ttpack.es.

How did we obtain your data?

The personal data processed by Termoformado Termopack, S.L.U comes from the data collection forms implemented on our website.

You, as the User, guarantee that the personal data provided is true and are responsible for communicating any changes. The data that needs to be entered in a field marked with an asterisk is mandatory in order to provide the requested service.

What data do we process?

The categories of data that we may process are:

• Identifying data (name and surname, address, phone number).

• Transaction data for goods and services received by the affected party.

• Any other personal data necessary for the proper execution of the relationship between the Interested Party and Termoformado Termopack, S.L.U.

Failure by the Interested Party to provide certain data may hinder the development of the relationship between them and Termoformado Termopack, S.L.U, affecting the provision of services by Termoformado Termopack, S.L.U.

If the Interested Party has any questions regarding this section, they should contact Termoformado Termopack, S.L.U at the address provided in the “Data Controller” section.

Do we use cookies?

We use cookies during navigation on our website with the informed consent of the User. The User can configure their browser to be notified of the use of cookies and to avoid their use. For more information, please visit our Cookie Policy.

What security measures do we apply?

We apply the security measures set out in Article 32 of the GDPR; therefore, we have adopted the necessary security measures to ensure an adequate level of security in relation to the risk of data processing we carry out, with mechanisms that ensure the confidentiality, integrity, availability, and permanent resilience of the processing systems and services.

Some of these measures include:

• Information of data processing policies to staff.

• Regular backup creation.

• Access control to data.

• Regular verification, evaluation, and assessment processes.

Modifications to our Privacy Policy

Occasionally, Termoformado Termopack, S.L.U may make modifications and corrections to its Privacy Policy. Please check this section regularly for any changes that may have occurred and how they may affect you.